# What is Veterian?

An overview of Veterian for veterinary clinics — the modules in the left menu, who the software is for, and the order to work through setup in.

Veterian is cloud-based clinic management software built for veterinary practices. Appointments, medical records, invoicing and inventory are kept in one system, so a patient's history and their owner's balance are not held in two different places.

These guides focus on day-to-day tasks: where a screen is, what the fields mean, and the steps to complete a job. They assume your clinic already has an account.

## What Veterian Covers

You reach everything from the left menu, in this order:

- **Dashboard**
- **Flowboard**
- **Appointments**
- **Vaccine Calendar**
- **Pets**
- **Customers**
- **Visits**
- **Invoices**
- **Payments**
- **Expenses**
- **Products & Services**
- **Products**
- **Medications**
- **Services**
- **Hospitalization**
- **Reports**
- **Communication Hub**
- **Definitions**
- **Tags**
- **Product Categories**
- **Clinic Admin**

> **Note**
> You will not necessarily see all of it. Every menu entry is permission-gated, so the menu shows what the roles on your account allow, and **Clinic Admin** appears only for clinic administrators. See [Users and roles](/settings/users-and-roles).

### The clinic day

| Module | What it is for |
|---|---|
| **Dashboard** | The clinic at a glance |
| **Flowboard** | Today's outpatient visits on one board |
| **Appointments** | The calendar |
| **Visits** | The medical record for a day's care |
| **Vaccine Calendar** | Vaccines due and overdue across the clinic |
| **Hospitalization** | In-patients, from admission to discharge |

### Records

| Module | What it is for |
|---|---|
| **Customers** | Pet owners and their history with the clinic |
| **Pets** | The patients and their medical history |

### Money and stock

| Module | What it is for |
|---|---|
| **Invoices** | Invoicing and what each client owes |
| **Payments** | Money received |
| **Expenses** | What the clinic spent |
| **Products & Services** | Products, medications and services, and their stock |

### Reaching clients and reviewing the clinic

| Module | What it is for |
|---|---|
| **Communication Hub** | Messages to clients |
| **Reports** | How the clinic is doing |
| **Definitions** | The lists your team picks from |
| **Clinic Admin** | Users, roles and the rest of the setup |

## Who It's For

Veterian is built for veterinary clinics of every size, from a solo practitioner to a multi-staff hospital. Subscription plans unlock features as the clinic grows.

For what each plan includes, and which one your clinic needs, see [veterian.com](https://veterian.com).

## Where to Start

If your clinic is new to Veterian, work through the steps in this order. Each one builds on the previous.

1. **[Add your users, veterinarians and staff](/settings/users-and-roles)**. Define roles first, then create the accounts. Nobody can be booked for an appointment until their calendar and visit-type settings are in place.
2. **[Add your first client](/patients/add-a-client)** and **[their pet](/patients/add-a-pet)**. These are the records everything else attaches to.
3. **[Create an appointment](/appointments/create-an-appointment)**. This shows how the calendar leads into a visit.
4. **[Create an invoice](/billing/create-an-invoice)**. This follows the billing flow from visit to payment.

## Getting More Help

`help.veterian.com` is the full help centre for Veterian subscribers, signed in with your clinic account. If a topic here does not cover what you need, look there next.