# Clinic Settings

The settings guides for Veterian — creating user accounts, defining roles and permissions, the settings that decide who can be booked, and the diagnosis list.

Settings are where the clinic is configured: who has an account, what each person can reach, and the lists your team picks from elsewhere in the software.

Most of this lives under **Clinic Admin** in the left menu, which appears only for clinic administrators.

## Start Here

If you are setting up a new clinic, [Users and roles](/settings/users-and-roles) is the first thing to do. Roles are defined before accounts, because a user cannot be created without one.

## Guides in This Section

| Guide | What it answers |
|---|---|
| [Users and roles](/settings/users-and-roles) | Defining roles, adding a user, marking someone as a veterinarian, and the three settings that decide whether they can be booked |
| [Diagnoses](/settings/diagnoses) | Adding clinic-specific diagnoses for SOAP assessment, and why the default ones cannot be edited |
| [Notification settings](/settings/notifications) | The channels, the three levels of switch that decide whether a client is messaged, and how to check what was sent |
| [Visit and appointment types](/settings/visit-types) | Creating the types your clinic books, the staff assigned to each, and why someone is missing from the appointment form |

## Worth Knowing First

- **A staff member with no visit/appointment type selected cannot be booked.** They do not appear in the assignable list at all. This is the most common reason someone is missing from the appointment form.
- **Disable a user rather than deleting them** when they leave. Their historical records stay intact.
- **Keep diagnosis names stable.** Historical visit records are easier to read when the names they were written with still exist.

## Related

- [Create an appointment](/appointments/create-an-appointment) — where the scheduling settings take effect
- [Record a visit](/visits/record-a-visit) — where diagnoses are used
- [Getting Started](/getting-started) — the full setup order for a new clinic