Skip to content

The Flowboard

Copy page

The Flowboard shows today’s outpatient work on one screen. Every patient who is booked, has arrived, is being seen or is waiting to pay appears in the matching column. You run the day by moving patients between those columns.

The Flowboard is not a separate tracker kept alongside the records. The columns correspond to the visit’s own statuses, so moving a patient here also updates the visit record. See Record a visit.

Flowboard in the left menu.

Flowboard
Today's Appointments
Checked In
In Progress
In Review
Completed Today
ColumnWhat is in it
Today's AppointmentsBooked for today and not yet arrived. These are appointments, not visits; no visit record exists yet
Checked InArrived. The visit now exists
In ProgressBeing seen
In ReviewWaiting on a result or a second opinion
Completed TodayFinished today

Only the first column behaves differently: it holds appointments. From the second column onwards, every card is a visit record with a status.

Drag the card to the next column and the visit’s status changes with it. That is the only step required; there is no separate save and no second place to update afterwards.

Because the columns correspond to the visit statuses, you can make the same change from inside the visit. Either way, the board and the record show the same thing.

Two actions sit on the board itself, so the front desk does not have to leave the screen:

  • Patient Check-in: checks a patient in and creates the visit record.
  • New Appointment: books a client who has just walked in or phoned.

The search box accepts either the client or the patient: Search by customer or patient info.

You can narrow the board with four filters:

  • Staff
  • Veterinarian
  • Visit type
  • Which columns are shown at all

Clear resets all of them.